Returns & Exchanges
At YUXUS, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return and exchange window. Ensure all items are unworn, unwashed, and retain their original tags to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via our portal.
Drop Off the Shipment
Hand over your package to the designated courier or drop it off at any authorized collection point in your area.
Refund Processing
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing